Driver A: Without Darb
Stretched journey, mounting costs.
08:10
Flat tire, Hwy-65 outside Ḥāʾil.
0.0h
08:20
Calls dispatch; told “Tow it to Riyadh workshop.” ⛔
0.2h
09:00
Paperwork & tow order faxed. ⛔
0.8h
14:00
Tow truck finally arrives (540 km to Riyadh). ⛔
5.8h
20:30
Arrives in Riyadh; workshop closed. ⛔
12.3h
10:00 next day
New tire fitted at Riyadh workshop.
25.8h
14:30
Truck leaves Riyadh, cargo 30 h late. ⛔
30.3h
Penalty: SAR 8,000 + lost client trust
Driver B: With Darb
Quick fix, business as usual.
08:10
Flat tire, same spot.
0.0h
08:12
Swipes Darb card, buys tire at nearby station. ✅
0.03h
08:55
Back on road; ETA unchanged. ✅
0.75h
Delivery on time, cost: SAR 380 tire.
Hours Lost: Darb Makes the Difference
Source: Darb customer log – April 2025
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Emergency Spend
Unexpected repairs or roadside assistance.
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Tire Replacements
Seamless payments for new tires or repairs.
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SAR 14.9
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