Getting started

    Getting Started with Darb

    The three main steps your company needs to complete to start using Darb.

    Welcome to Darb. This guide explains the three main steps your company needs to complete to start using Darb:

    1. Understanding KYB and KYC Verification
    2. Applying and Signing Up
    3. First Top-Up & Ordering Your First Card

    Follow the steps in order to finish your onboarding smoothly.

    Step 1: Understanding KYB and KYC Verification

    Before applying, make sure you understand Darb's KYB (Know Your Business) and KYC (Know Your Customer) requirements. You'll learn what documents and information are needed to get approved quickly.

    Step 2: Applying and Signing Up for Darb

    Create your company account on the Darb portal and submit your business details. This includes your CR information and identity verification. Once approved, you'll get access to your Darb dashboard.

    Step 3: First Top-Up & Ordering Your First Darb Card

    After your account is approved, make your first wallet top-up and order your first card. This activates your account so your fleet can start fueling.

    Need Help?

    If you need support during onboarding, contact us: Email support@darbpay.com — Hotline 8001110980 — Business Hours Sunday–Thursday, 9:00 AM – 5:00 PM (KSA Time).

    Need more help?

    Our support team is one click away — Sunday to Thursday, 9 AM – 5 PM (KSA).

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